DMA hardware is reliable but failures happen. Our warranty terms are written in plain language — no fine print traps.
What we cover
Manufacturing defects: card doesn't initialize, USB-C port loose from factory, FPGA fails self-test. Covered for 12 months from delivery. Free replacement, we pay return shipping.
- Manufacturing defect — 12 months full replacement
- Firmware updates — lifetime, free
- Software updates — included while subscribed
- Setup support — 30 days unlimited Telegram
What we don't cover
Physical damage from drops, surge damage, water damage, customer-modified firmware, cards bought third-hand. Be reasonable.
"Demo the software before buying hardware."
